Practice Manager

Website AUS Career Coach

Key Responsibilities & Duties

  • Manage and lead the administration team in providing high level and accurate reception and clerical duties for organisation
  • Support the operations and communications between admin and clinicians private practitioners
  • Ensure appropriate documentation for credentialing, registration, insurance, and service agreements of clinicians are on record and kept up to date
  • Contribute to the development and effective operation of the clinician’s workforce
  • Assist in the induction of all new staff and the recruitment of administrative staff, as required
  • Ensure IT systems are operating effectively and liaise with IT support services to address malfunctions promptly
  • Ensure all administration staff uphold a high level of professional standards in maintaining the accuracy and confidentiality of health /medical and client records
  • Ensure compliance with Medicare and other statutory requirements
  • Manage and lead all Medicare billing, batching and electronic claims and ensure all provider details are current and correct
  • Ensure all reporting and correspondence is of high quality and meets the needs of referring agents, healthcare providers and clients

Selection Criteria

  • Certificate or Diploma level qualification in a relevant discipline and/or substantial experience in a similar practice management role or setting within the health sector
  • Specialist knowledge to efficiently and effectively manage the processes of a busy allied health service
  • Highly developed verbal and written communication skills, and the ability to engage with the clients (children, family and adults), health practitioners and external stakeholders
  • High-level working knowledge of Medicare and health insurance systems and processes
  • Highly developed analytical skills and a proven track record in problem-solving and effective decision making
  • Ability to work in a highly productive environment with time pressures whilst managing multiple tasks
  • Advanced computer skills including word processing, spreadsheets, electronic recording systems and data management tools, along with a capacity to learn new clinical software packages
  • Ability to work both independently and collaboratively as a productive team member

Download PD_PracticeManager_Sep2020

To apply for this job, please email the requested documents per the job description to