Emergencies/After Hours Help Outside of University

Please contact the following for emergencies: Life Threatening or Emergency Situations24 hours, 7 days a weekPh: 000 Lifeline – Telephone counselling24 hours, 7 days a weekPh: 13 11 14 DirectLine – Alcohol and drug telephone counselling24 hours, 7 days a week.Ph: 1800 888 236 Online counselling:www.counsellingonline.org.au GriefLine – Bereavement support and referral6 a.m. noon to 3 a.m., 7 days a weekPh: 1300 845 745Online counselling: www.griefline.org.au Mensline – Counselling, information and referral for men24 hours, 7 days a weekPh: 1300 789 978 Suicide Prevention Hotline24 hours, 7 days a weekPh: 1300 651 251 Nurse on Call – guidance on health…

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Online Self-Help

Sometimes, we prefer to work on our personal wellbeing alone by reading articles or accessing technological applications. Below are some resources that may be useful. Websites Google Apps IOS Apps

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Better Access to Psychological Services

Sometimes, international students prefer to access psychological services outside of their universities. Below are the steps as well as relevant links to these services. Steps Ask the psychologist on the payment method when making an appointment (either upfront or claim the bill from the psychologist and send it to the OSHC provider). Ask the GP to refer you to a psychologist. Call the psychologist and ask how much an appointment will cost. Advise the psychologist on the mental health plan. Contact the OHSC provider and provide them with the MBS Item number, get information on the following: a)Would it be…

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Ethno-Specific Services

We have compiled a list of ethno-specific services catering to people who wish to receive counselling in their own language. Current languages include Arabic, Cambodian, Chinese (Cantonese/ Hainanese/ Hakka/ Mandarin), Gujarati, Hindi, Indonesian, Japanese, Portuguese, Punjabi, Spanish, Telugu, Urdu and Vietnamese.

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Insurance

As an international student, you are required to have an Overseas Student Health Cover (OSHC) before you arrive. If you have any concerns or require assistance, please contact your insurance agency below: Allianz members COVID-19 (Novel Coronavirus) and Overseas Student Health Cover (OSHC)  Bupa members Bupa Overseas Student Health Cover (OSHC) How to Find a Doctor? Medibank members Medibank Overseas Student Health Cover (OSHC)

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